Jumeni Field Service Software

The field service software is divided into three applications. The back office web app helps the Jumeni team assign job orders to field workers, track their progress and gain insights into general field performance. An agent app is used by the mobile workforce to update the team on assigned job orders, navigate between sites, and write reports. A customer app is used to help businesses engage their customers and collect payments efficiently. USSD-based versions of the agent and customer apps make it accessible for users without the internet or smartphones.